Privacy Policy

1. Information We Collect

• Personal Information: Includes your name, email address, phone number, and physical address.
• Non-Personal Information: Includes browser type, IP address, device information, and usage data.
• Customer Communication: Includes records of correspondence, phone calls, text messages, and consent logs.

2. How We Use Your Information

• Providing and improving services
• Processing transactions
• Communications
• Website improvements
• Fraud prevention
• Consent record keeping

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at inquiry@sellanycarca.com
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We may share your information under the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website and conducting our business.
• Legal Compliance: We may disclose information when required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement reasonable security measures to protect your information, including:

• Encryption
• Secure access controls
• Security assessments
• Employee training
• Breach notification procedures
• Backup systems

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Analytics
• Preferences
• Functionality
• Service effectiveness

7. Your Rights & Choices

You have the right to:

• Access requests
• Updates
• Deletion requests
• Email opt-outs
• SMS opt-outs
• Consent withdrawal
• Complaint rights

8. Third-Party Links

This privacy policy applies only to information collected by Japanese Unique Used Auto Parts.

9. Changes to This Privacy Policy

We may update this privacy policy periodically. This includes:

• Future updates
• Website publication
• Significant change notifications

10. Contact Us

Japanese Unique Used Auto Parts
10802 Kadota Ave # A
Montclair, CA 91763
Phone: 949-666-0529
Email: inquiry@sellanycarca.com

By using our website and services, you consent to this Privacy Policy.